Privacy Policy

Effective Date: April 5th, 2025

Important Information

This privacy policy aims to provide you with information on how Pinecode collects, uses, and processes your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using this website, you acknowledge that you have read and understood this Privacy Policy, which is provided in accordance with Article 13 of the GDPR.

This website is not intended for children and we do not knowingly collect data relating to children.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: SAMUEL VASSEUR REACHFLOW Website: https://www.pinecode.ai/

You have the right to file a complaint at any time with your local data protection authority. However, we would appreciate the opportunity to address your concerns directly before you approach them. Please contact us first through our website.

Information We Collect

The categories of information listed below will collectively be referred to as "Information":

1. Personal Information

We may collect personal information, including but not limited to your name and email address when you register for an account.

2. Technical Information

We may collect technical information, including your IP address, browser type, operating system, and device information when you use our Platform. We use cookies and similar technologies to collect this information.

3. Usage Data

We collect data on your usage of our services, including feature usage and interaction patterns.

4. Communication

We may collect information related to your communication with us, including emails and chat messages.

How We Use Your Information

We may use information that we receive to:

  • Help you efficiently access your information after you sign in
  • Provide personalized content and information
  • Improve and monitor the effectiveness of our service
  • Develop and test new products and features
  • Monitor metrics such as total number of visitors and traffic
  • Diagnose or fix technology problems

Data Security

We implement appropriate technical and organizational measures to protect your Information. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices and to comply with changing applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our Platform.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Contact Us

If you have any questions or concerns about these privacy policies, please contact us through pindecodeai@gmail.com.